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Privacy Policy

Last updated: September 2026

1. Information We Collect

We collect information you provide directly, including:

  • Account information: Name, email address, school details, and password when you create an account.
  • Learning data: Course progress, quiz results, lesson completions, and certificates earned.
  • Communication: Messages you send through the platform, contact forms, and support requests.
  • Payment data: Billing information processed securely through our payment partners (Paystack/Stripe). We do not store card numbers.
  • Usage data: Pages visited, features used, device type, browser, and IP address to improve our services.

2. How We Use Your Information

  • To provide, personalise, and improve our educational services.
  • To track your learning progress and issue certificates.
  • To power the AI tutor with context relevant to your learning.
  • To send important notices about your account or our services.
  • To process payments and manage subscriptions.
  • To communicate with you about updates, features, and promotions (with opt-out options).
  • To ensure platform security and prevent abuse.

3. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyse usage patterns. You can control cookie settings through your browser.

4. Data Sharing

We do not sell your personal data. We may share information with:

  • Service providers: Trusted third parties that help us operate the platform (hosting, payment processing, analytics).
  • Schools: If you're enrolled through a school, relevant progress data may be shared with school administrators.
  • Legal requirements: When required by law or to protect our rights and safety.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encrypted storage, access controls, and regular security audits. However, no method of transmission is 100% secure.

6. Your Rights

You have the right to:

  • Access and download your personal data.
  • Correct inaccurate information.
  • Delete your account and associated data.
  • Opt out of marketing communications.
  • Request data portability.

To exercise these rights, contact us at info@courselord.com.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Analytics data may be retained in anonymised form for up to 24 months.

8. Children's Privacy

For users under 13, we require parental or guardian consent. Schools may provide consent on behalf of students. We collect minimal data from minors and apply enhanced protections.

9. Changes to This Policy

We may update this policy from time to time. Significant changes will be communicated via email or platform notification.

10. Contact Us

For privacy-related inquiries, contact us at: